Hi, we’re Child Safety at Work and welcome to the childsafetyatwork.org Refund Rules. Because we are an online platform, these rules outline what you can expect from us. The products and services we sell are digital goods or services and cannot be “returned” as such, so your entitlement to a refund is designed with this in mind.

If you have purchased an item from our “Products” category and are experiencing a technical issue, we recommend you to contact us and seek assistance. Often we’ll be able to help troubleshoot your problem, assist you with providing the product in other ways or refunding the payment.

In case you have purchased an item from our “Services” category (such as training program) and cannot attend, we recommend you to contact us and seek assistance. Often we’ll try and adjust you for another program. Depending on other services, appropriate support will be provided to you.